07.15
Dave
Salesperson
CHECKS ACTIVITY FEED

Dave, a field salesperson, starts the workday by opening the QDOS App, checks what his colleagues were up to yesterday and if he or his colleagues recevied any new QDOS scores on the meetings.

09.25
Dave
Salesperson
STARTS CUSTOMER MEETING

Dave heads to his first meeting for today, he checks up on the recent activity with the customer. The in app note from that last meeting, said the customer liked to talk about their issues, so Dave reminds himself to probe deeper in that area. He checks in to the meeting using the QDOS App and once the meeting is finished, he checks out.

CUSTOMER RECEIVES FEEDBACK REQUEST

Trevor, the CTO, who Dave met, deceives a QDOS survey email. He is asked to share his thoughts on the meeting. He happily answers the questions as he appreciate Dave’s effort to understand his business issues.

Trevor
Customer
11.40
13.45
Dave
Salesperson
CONNECTS WITH COLLEAGUES

Dave just finished his lunch and receives a notification, it’s from QDOS and it tells that Trevor left a rating on the meeting. Dave opens up the QDOS App and see that Trevor gave him a high QDOS score, he continues the workday in a good mood with the knowledge that he is delivering exceptional customer service.

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